In 2011, Iberia faced poor performance at its Madrid hub, with low customer satisfaction, poor punctuality, and declining operational efficiency. To address these issues, the airline launched the Agora Project to optimize operations and close the gap with its European competitors. ALG acted as the Project Management Office, leading over 220 initiatives in key areas such as improving punctuality, customer experience, operational efficiency, service excellence culture, and change management.

ALG’s approach led to significant improvements in Iberia’s operational KPIs, including record punctuality, increased customer satisfaction, and enhanced efficiency. The project resulted in notable reductions in staffing and improvements in productivity, positively impacting the airline’s business variables. The success of the project was recognized in industry forums and mainstream media, positioning Iberia for long-term operational excellence.

Over the last five years, ALG has assisted in implementing the Airport Collaborative Decision Making (A-CDM) model at major Latin American airports, including Bogota, Lima, and Mexico City. This initiative addresses the region’s air traffic growth and operational challenges by fostering collaboration among airport stakeholders—such as operators, airlines, and air traffic controllers—to improve communication, predictability, and overall operational efficiency.

A-CDM implementation is structured in four phases: analysis, development, implementation, and validation. ALG's efforts focus on creating new operational procedures, establishing real-time performance monitoring, and deploying an A-CDM platform to optimize air traffic flow management. By early 2024, all three airports will be fully operational with A-CDM, significantly improving their ability to manage future growth and operational challenges.

ALG was engaged by Kenya’s Ministry of National Treasury to develop a national aviation policy and assess investment needs for the country's aviation infrastructure, particularly at Jomo Kenyatta International Airport. The project aimed to enhance Kenya’s air transport connectivity, safety, and competitiveness, in line with the government’s Vision 2030, which includes fostering tourism, trade, and economic growth through a sustainable aviation sector.

The study involved analyzing the current aviation landscape, including legal, regulatory, and operational frameworks, as well as forecasting future air traffic demand and infrastructure requirements. The final deliverables included a national aviation policy and an investment plan, with recommendations for public-private partnerships (PPPs) to support infrastructure development and ensure the long-term sustainability of the sector.

ALG assisted Aeromexico in optimizing its operations at Mexico City International Airport (AICM) to support its growth strategy. The goal was to identify inefficiencies and improve punctuality and predictability from planning to post-operation analysis.

ALG conducted a comprehensive study of Aeromexico’s network, focusing on KPIs like punctuality, productivity, and capacity. The team identified over 30 initiatives to improve performance, including enhancing planning processes, real-time operations, and coordination with AICM. These efforts triggered new projects within Aeromexico, aligning resources for long-term operational excellence and continuous improvement.

ALG supported Neom in developing an innovative air traffic management (ATM) solution for the Neom International Airport (NIA), focusing on high safety, minimal environmental impact, and integrating advanced technologies like drones and helicopters. The project aimed to design and validate Concepts of Operations (CONOPS) and flight procedures based on Neom’s strategic objectives.

ALG’s methodology followed a four-stage process, engaging stakeholders to update design solutions and ensuring alignment with ICAO standards. The airspace design is now ready for implementation, providing a foundation for future developments, including UAV/UAM integration, with partial implementations expected in 2023.

ALG has played a key role in the digital transformation of the European Air Traffic Management (ATM) system, contributing to major projects like SESAR and EUROCONTROL's Integrated Network Management (iNM). For over 15 years, ALG has supported the European Commission, EASA, and other stakeholders by providing expertise across technical, regulatory, and business areas to ensure the safe and efficient implementation of innovative aviation solutions.

ALG has contributed to the successful deployment of solutions like Free Route Airspace (FRA), Remote Towers, and Total Airport Management, enhancing operational efficiency and sustainability. These innovations have improved route planning, reduced costs, and advanced the digitalisation of European ATM, boosting both local and network-level performance.

ALG provided Neom with an independent assessment of Volocopter, a leading eVTOL start-up developing innovative urban air mobility solutions. The study evaluated Volocopter’s certification progress, technological advancements, and public acceptance of its wingless, short-range Volocity air taxi. This two-seater eVTOL aims to revolutionize intracity travel, with plans to expand into interurban mobility and drone delivery in the future.

ALG's findings highlighted Volocopter’s compliance with European airworthiness standards, operational test flights across multiple cities, and its low-noise, user-friendly design. The analysis supported Neom’s strategic engagement, culminating in a $175 million Series E investment and plans to integrate eVTOL air-taxi services within Neom.

In 2017, Saudi Arabia launched a Public-Private Partnership (PPP) for the development of a new airport in Taif, envisioned as a strategic gateway for pilgrims to Mecca and Medina, as well as a tourist hub. ALG supported Dallah Trans Arabia by delivering comprehensive technical advisory services for their bid, including market research, traffic forecasting, infrastructure planning, and financial modeling.

ALG's work positioned Taif Airport within the competitive Mecca multi-airport system and proposed a sustainable business model with robust traffic scenarios and revenue forecasts. Although the bid met all procurement requirements, the project was ultimately awarded to another bidder before the process was discontinued.

ALG collaborated with EASA as the Data Analytics Provider during the proof-of-concept phase of the Data4Safety program, a European big data analytics platform for aviation safety. The program collects vast amounts of data from across the aviation industry—including safety reports, flight and traffic data, and weather information—to identify systemic risks and proactively address them. D4S aims to integrate advanced analytics at a European level, fostering collaboration between member states and the industry under a robust governance framework ensuring data protection and security.

ALG was responsible for designing and deploying advanced analytical capabilities, including data integration, algorithm development, and business intelligence tools, as well as conducting targeted studies to address safety issues. The project successfully demonstrated the technical feasibility and established a trusted data governance framework, paving the way for the program’s future expansion to the entire European aviation sector, including airlines, air navigation service providers, and airports.